Shipping policy

We work with trusted print‑on‑demand partners to create and ship your order. Because each item is made especially for you, shipping times and costs may vary slightly depending on the product and your location.

Shipping Costs

• Customers pay shipping at checkout. Rates are calculated automatically based on weight of the total shipment.,

• Shipping costs are shown before you complete your purchase, so there are no surprises.

• Some items, such as mugs, ship separately from other products because of their packaging..  If you order a mug and any other product, they will ship separately from different facilities, and two shipping charges will appear at your checkout.

Processing & Fulfillment

• Each product is made to order. Fulfillment typically takes 2–7 business days before shipping.

• You’ll receive a confirmation email with tracking information as soon as your order ships.

Delivery Times

• Standard shipping within the U.S. usually takes 3–7 business days after fulfillment.

• Delivery times are estimates and may be affected by factors outside our control (carrier delays, customs, holidays).

Multiple Shipments

• If your order includes multiple items, they may ship separately to ensure the fastest delivery. You’ll receive tracking for each package.

Order Issues

• If your order hasn’t arrived within the expected timeframe, please contact us at leoshaiku@gmail.com with your order number.

• For damaged or defective items, see our Returns & Exchanges Policy for next steps.